Shipping Policy

Shipping Policy:

Thank you for choosing Zeena Luxury for your fragrance needs. Please review our shipping policy below for a smooth and seamless shopping experience.

1. Order Processing:
   • Orders will be processed within three business days from the date of order finalization or payment receipt.
   • Our team works diligently to ensure timely processing during regular business hours, Monday through Friday, excluding holidays.
   • You will receive a confirmation email once your order has been processed and is ready for shipment.
2. Shipping:
   • We offer standard shipping for all orders placed on zeenaluxury.com.
   • Delivery within Kerala in 3-5 days, within India in 3-7 days post order confirmation. Delays are possible due to unforeseen circumstances.
   • Shipping times may vary depending on your location and shipping method selected during checkout.
   • Please note that we do not ship on weekends or holidays.
3. Order Cancellation:
   • Once an order has been dispatched for shipment, cancellation requests cannot be accommodated.
   • Please review your order carefully before finalizing the purchase to avoid any issues.
4. Tracking:
   • Once your order has been shipped, a tracking number will be provided via email.
   • You can use this tracking number to monitor the status of your shipment and estimated delivery date.
5. Shipping Address:
   • Please ensure that the shipping address provided during checkout is accurate and complete.
   • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Shipping Fees:
   • Shipping fees are calculated based on factors such as the weight of the package and the shipping destination.
   • Shipping fees will be displayed during the checkout process for your review before payment.

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team for assistance. Thank you for choosing Zeena Luxury—we strive to provide you with a delightful shopping experience.