Terms of Service

Welcome to Zeena Luxury. These Terms of Service govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms, please refrain from using our services.

Use of Our Website

By using this website, you confirm that:

• You are at least the age of majority in your jurisdiction

• You will use our website for lawful purposes only

• You will not misuse, disrupt, or attempt to gain unauthorized access to our systems

We reserve the right to refuse service to anyone at any time for any reason.

Products & Services

All products displayed on our website are subject to availability. We reserve the right to:

• Limit quantities of any product

• Modify or discontinue products without prior notice

• Update product descriptions, pricing, and images at any time

We strive for accuracy but do not guarantee that all product details are completely error-free.

Pricing & Payments

• All prices are listed in INR and are subject to change without notice

• Payments must be made in full at the time of purchase

• We use secure third-party payment gateways to process transactions

We are not responsible for any additional bank or transaction charges.

Orders & Acceptance

Once an order is placed:

• You will receive an order confirmation

• We reserve the right to cancel or refuse any order due to availability, pricing errors, or suspected fraud

If your order is canceled after payment, a full refund will be issued.

Shipping & Delivery

Shipping timelines are estimates and may vary based on location and external factors. We are not liable for:

• Delays caused by courier services

• Customs or regulatory delays (if applicable)

For more details, please refer to our Shipping Policy.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy for detailed information on eligibility and procedures.

Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Zeena Luxury and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Zeena Luxury shall not be liable for:

• Any indirect, incidental, or consequential damages

• Losses arising from the use or inability to use our website or products

Your use of our services is at your own risk.

User Conduct

You agree not to:

• Post or transmit harmful, unlawful, or offensive content

• Attempt to interfere with website security

• Use the website for fraudulent purposes

Violation of these terms may result in termination of access.

Third-Party Services

We may use third-party tools and services. We are not responsible for their content, policies, or practices.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [your jurisdiction].

Contact Us

For any questions regarding these Terms, please contact us:

• Email: support@zeenaluxury.com

• Phone/WhatsApp: +919995338675

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Thank you for choosing Zeena Luxury. We are committed to providing you with a refined and trustworthy shopping experience.